dublicate websites

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  theearthlybrain · Member · Oct 19, 2018 at 12:23 am

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  Hi there,
  When I connect my website to wordpress.com by JetPack I have two separate websites showing with the same name (earthlybrain.com) and they havedifferent follow numbers, but one of them appears to be empty! How can I fix this?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Oct 19, 2018 at 1:07 pm

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  Hi there,

  I see two different Jetpack connections for your site:

  earthlybrain.com/1539700340-dedupe/ and earthlybrain.com. I assume earthlybrain.com is the one you want to use, correct?

  It looks like earthlybrain.com/1539700340-dedupe/ might not have been properly disconnected when you changed the site address. I can see three followers on that site, and 282 on the other.

  Please confirm which one is the correct one, and we can help you move over the subscribers and disconnect the other one.

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  theearthlybrain · Member · Oct 19, 2018 at 2:23 pm

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  You are correct.

  http://earthlybrain.com/1539700340-dedupe (with three followers)
  Doesn’t need to he connected, but when I tried to reconnect this site from Jetpack, it also disconnected earthlybrain.com.

  I’d appreciate your help. Thanks.

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  supernovia · Staff · Oct 19, 2018 at 8:41 pm

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  @theearthlybrain can you check now? We were able to disconnect the second site. Let us know too if you need the three followers moved over for you, just in case.

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  theearthlybrain · Member · Oct 19, 2018 at 8:52 pm

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  Thank you so much, it seems to be all resolved. Really appreciated :-)

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  supernovia · Staff · Oct 20, 2018 at 12:30 am

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  Perfect — cheers!