Edit DNS Information – Get email working again.

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  lizlopez13 · Member · Mar 21, 2013 at 2:07 am

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  I do not know how to gain the information to customize my DNS information to get my email working again, after remapping to a custom domain.

  My hosting and web is through crazydomains. It was working fine, until I remapped my domain name to my custom address, http://www.lizlopez.com.au and changed my name servers. I do not know which end to fix the problem, and what specific data I have to enter into the edit custom dns section. (Internet newbie) apologies.

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  kardotim · Member · Mar 21, 2013 at 8:12 am

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  It’s best to contact CrazyDomains and ask for the MX e-mail records of their e-mail hosting. You can then send the MX records to us and we’ll set these for you.

  The CrazyDomains contact page can be found at http://www.crazydomains.com.au/contact/

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  lizlopez13 · Member · Mar 22, 2013 at 12:14 am

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  Where shall I send these records? Post them here? I tried to enter them myself, to no avail.

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  kardotim · Member · Mar 22, 2013 at 6:38 am

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  You can post them here. Thank you.

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  lizlopez13 · Member · Mar 22, 2013 at 6:53 am

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  Thank you for your email.

  Please contact your hosting provider and set the following records in your
  DNS:
  MX record
  lizlopez.com.au –> mail.lizlopez.com.au

  A record
  mail.lizlopez.com.au –> 27.124.124.97

  If you have any further queries, please feel free to let us know.

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  kardotim · Member · Mar 22, 2013 at 7:25 am

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  I’ve set the MX records for you at https://lizlopezdotme.wordpress.com/wp-admin/paid-upgrades.php?page=domains&action=dnsedit&domain=lizlopez.com.au

  E-mail should start again shortly. Note that it might take up to 48 hours before the MX records are fully propagated.