Edit page not loading

  • Unknown's avatar
    genevievegislasonart · Member ·

    My website works fine when viewing it, but when I hit edit it gave me a white screen. I tried this a few times and tried logging out and logging back in, no change. I haven’t edited anything since this spring and I’ve read that I might need to update, however I can’t since any administrative sites show up completely blank. Maybe it’s the servers, I don’t know, I guess I’ll check back tomorrow.

    The blog I need help with is: (visible only to logged in users)

  • staff-mckluskey · Staff ·

    Hi there!

    You shouldn’t have any problems editing your site. What browser do you use?

    First, please make sure that your browser is up to date: https://browsehappy.com/.

    If it is not, please try updating your browser or switching to a different browser.

    If it is, please do these two things:

    1. Try clearing your browser’s cache and cookies. You can find here more information on how to clear the cache depending on your browser:

    https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

    2. Try with all browser extensions or add-ons temporarily disabled.

    Please let us know how each step goes for you and which browser (and version of) you’re using if you’re still having trouble.

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