Editing an existing site

  • Unknown's avatar
    jimmygreenwood · Member ·

    I originally designed a website http://www.natashaillumberg.com using Wix.com. She then had it redesigned by an expensive company who used WordPress. She has now asked me to take over the site to make some edits but I have no experience with WordPress and I am wondering whether it is easier for me to learn WordPress and edit that or recreate it using wix.

    Please advise.

    I host the site on my Namecheap account, so in theory it should be relatively simple as I have the files in the cpanel. I look forward to your response.

    Thank you, Jimmy Greenwood

    The site I need help with is natashaillumberg.com/. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

  • staff-totoro · Staff ·

    Hi there,

    The site natashaillumberg.com appears to be a self-hosted WordPress (also called “wordpress.org”) site hosted on Namecheap Web Hosting, and not a site hosted on our WordPress.com service.

    To clarify, we are not the only providers of WordPress sites, and other hosting companies also happen to offer WordPress sites, but they use a different version of the platform than what we use here on wordpress.com. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    Optionally you can migrate to our hosting so we can provide more direct support, here’s how: https://transferto.wordpress.com/self-hosted-wordpress-org/

    We provide support for all sites we host on WordPress.com (even free sites) and would be happy to assist you with issues like this. Hope that points you in the right direction!

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