Editing DNS

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  fury2014 · Member · Oct 21, 2014 at 4:48 pm

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  I am trying to configure an outside email (not included in your list). I know I have to edit the DNS, but I do not know how to write the information they provided me

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Oct 21, 2014 at 7:56 pm

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  Here’s our guide on setting up your custom DNS settings:

  Manage Your DNS Records

  Give it a go. Let me know when you’re done and I’ll take a look at the formatting to make sure everything looks right. :)

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  fury2014 · Member · Oct 21, 2014 at 9:26 pm

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  Thank you Shawna. I have entered things but I doubt they are correct. Will you please do look? What information do you need in order to get in?

  Diane

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  shawnajroberts · Member · Oct 21, 2014 at 9:31 pm

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  Great! I just took a look. There were a few mistakes with the ‘@’ sections, but I fixed those. (In DNS records, the @ symbol just means ‘the root A record’. So when it says ‘@’ you can enter @ or the domain of your A record ‘letsaddressthis.com’)

  Everything is set now, so your email should start working soon!

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  fury2014 · Member · Oct 21, 2014 at 9:36 pm

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  Oh…that was quick; thank you!

  Did you see the other entries (someone else attempted to set it up yesterday); did you/can you remove the incorrect records please?

  Diane

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  shawnajroberts · Member · Oct 22, 2014 at 6:10 pm

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  Yep! Everything should be correct now. Is your email working?

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  fury2014 · Member · Oct 31, 2014 at 3:24 pm

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  Hello; on October 21st I reached out for help to set up an email address: (email visible only to moderators and staff)

  This worked for a while; but now, there is an error message received whenever trying to send an email to this address. As you can imagine, this is very problematic (as it is the address I have advertised with my blog).

  Can you please rectify this matter?

  Diane.

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  fury2014 · Member · Oct 31, 2014 at 3:30 pm

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  Hello? Is anyone there?

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  fury2014 · Member · Oct 31, 2014 at 3:54 pm

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  Can someone please respond to me?

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  fury2014 · Member · Oct 31, 2014 at 4:26 pm

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  Ten days ago I thought I received the right help to assist me with setting up my email address: (email visible only to moderators and staff) . However, it is not working. Can someone please assist me?

  Diane

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  shawnajroberts · Member · Nov 1, 2014 at 1:04 am

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  Hi there!

  I’m happy to help you out with this again. It doesn’t look like your DNS records have changed in our system though.

  Can you please contact your email host and ask if your DNS records have changed and what the new ones might be?

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  fury2014 · Member · Nov 2, 2014 at 3:42 pm

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  I have contacted the email host; here is what they have stated;

  ____________________________________

  I am sorry for keeping you waiting. The reason may be due to there are another MX records along with private email records on your domain. Please try to delete the following records at your hosting side:

  letsaddressthis.com. 14400 IN MX 10 eforward2.registrar-servers.com.
  letsaddressthis.com. 14400 IN MX 10 eforward3.registrar-servers.com.
  letsaddressthis.com. 14400 IN MX 10 eforward1.registrar-servers.com.
  letsaddressthis.com. 14400 IN MX 15 eforward4.registrar-servers.com.
  letsaddressthis.com. 14400 IN MX 20 eforward5.registrar-servers.com.

  10:36Anastasia A.: Only private email records should remain which are:

  10 mx1.privateemail.com
  10 mx2.privateemail.com

  __________________________________________

  Can you please help me with this?

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  fury2014 · Member · Nov 2, 2014 at 4:02 pm

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  Never mind. I have gone ahead and taken care of it myself. Email working right now. Will get in touch if I need additional help.

  Diane.

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  shawnajroberts · Member · Nov 2, 2014 at 5:22 pm

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  Fabulous! Glad you got it working, Diane!

  Let me know if there’s anything else I can help with. :)