Editing email DNS for external email provider

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  reneetaipana · Member · Jun 17, 2013 at 10:47 pm

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  I have a domain and hosting with crazydomains (reactphysio.com.au) and have changed the DNS at their end so that it redirects to my wordpress site.
  As expected, my emails from @reactphysio.com.au are now not working.
  I have contacted crazy domains and they have given me the following DNS codes:

  MX record: mail.reactphysio.com.au.
  mail A record: 27.124.120.41

  I am pretty computer illiterate and am unsure how to enter the DNS records at the wordpress end to allow the email to work. I have got as far as editing the DNS on my domain name, but am unsure how to type them in in the correct format.

  Thanks for your help, I really need my email working asap!

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  kathrynwp · Staff · Jun 18, 2013 at 3:47 pm

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  Hi there, your custom DNS records get added under Store > Domains. Click on “Edit DNS” and you’ll reach this page:

  https://reneetaipana.wordpress.com/wp-admin/paid-upgrades.php?page=domains&action=dnsedit&domain=reactphysio.com.au

  We have examples at the bottom of the page on how to format DNS records, as well as a guide here:
  http://en.support.wordpress.com/domains/add-email/add-other-email/

  I went ahead and added your DNS records in this format:

  MX 10 mail.reactphysio.com.au.
  A mail 27.124.120.41

  Your mail should begin working once the DNS records propagate within a few hours.

  Just let me know if you need further help.

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  reneetaipana · Member · Jun 18, 2013 at 9:43 pm

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  It’s working!! Thank you :)

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  kathrynwp · Staff · Jun 19, 2013 at 1:32 pm

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  Glad to hear it, thanks for letting me know!