editing issue

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  wanyuntung · Member · Aug 8, 2024 at 4:01 am

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  To whom it may concern,

  Hi! Due to the cancelation of my previous domain registration, I found out some of the advanced link/ page are not working and need to be fixed. However, I don’t think I can edit anything now which I don’t know why. Please kindly advise and help IN PERSON instead of ai assistance. Thank you.

  Sincerely,
  Julia T.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  zdenys · Staff · Aug 8, 2024 at 8:02 am

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  Hello @wanyuntung!

  It appears that you contest the latest renewal of your paid WordPress.com Premium plan and domain through your payment provider https://wordpress.com/support/payment/chargebacks/

  To restore your full site functionality, you will need to re-purchase the plan and pay the chargeback fee at https://wordpress.com/checkout/wanyuntung.wordpress.com

  Once done, you can make any changes to the site. And if you decide to remove the plan afterwards, you can do so as described here: https://wordpress.com/support/manage-purchases/cancel-a-purchase/

  I hope that’s helpful and points you in the right direction. Feel free to let me know if you have more questions. Thanks!