Editor errors in incognito and after reset refresh

  • Unknown's avatar

    I’m getting lots of errors in editor with things such as The “onboarding-next-step-after-publishing-post” plugin has encountered an error and cannot be rendered.

    The “start-writing-flow” plugin has encountered an error and cannot be rendered.

    The “wpcom-site-editor-load” plugin has encountered an error and cannot be rendered.

    and more can someone help? thank you

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I am also getting the same errors now. Because of these errors, I cannot edit or create any content in any posts or pages.

    I have no plugins or at least nothing is visible in the ‘manage plugins’ section. Only the default inbuilt plugins may be present, if anything.

    I tried using two different browsers (Chrome and Brave) and using incognito window as well and in all cases, the same errors exist.

    The following are the full list of errors that appear;
    <Error notice>
    The “wpcom-live-preview” plugin has encountered an error and cannot be rendered.
    The “onboarding-next-step-after-publishing-post” plugin has encountered an error and cannot be rendered.
    The “start-writing-flow” plugin has encountered an error and cannot be rendered.
    The “track-inserter-menu-events” plugin has encountered an error and cannot be rendered.
    The “wpcom-site-editor-load” plugin has encountered an error and cannot be rendered.

  • Unknown's avatar

    I am also getting similar errors when I go to editor and I have also tried switching browsers and incognito. It seems some patch update was released, which caused these bugs.

  • Unknown's avatar

    Får også samme problemet….

  • Unknown's avatar

    I upgraded plan and is working thanks

  • Unknown's avatar

    So, is it that blogs with FREE plan are having these issues? Admin, can you please help?

  • Hi everyone!

    These errors were caused by a bug in a platform update (Gutenberg 23.3.1) that was deployed earlier today. It affected the block editor across WordPress.com sites on all plans, causing internal components like wpcom-live-preview, start-writing-flow, and others to display error messages.

    Our engineering team identified the issue right away and rolled back the update. The editor should now be working normally again.

    To clarify: this was not related to any specific plan. It affected Free, Personal, Premium, and Business sites alike. If the editor started working after a plan upgrade, the timing was coincidental — the fix was the rollback happening in the background.

    Please do a hard refresh of your browser (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac) to make sure you’re loading the corrected version. Your content was never at risk.

    If anyone is still seeing errors after refreshing, please let us know.

  • Unknown's avatar

    If you’re experiencing editor errors in Incognito mode and the issue persists even after resetting and refreshing, it may indicate a problem with browser compatibility, cached site data, extensions, or the editor itself. Since Incognito mode typically disables most extensions, the issue could be related to the editor’s configuration or a recent update. It would be helpful to know the exact error message, browser version, and whether the problem occurs across multiple browsers. Providing these details can help identify the root cause and determine whether it’s a bug that needs further investigation.

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