Editor getting locked out repeatedly

• 

  livingshalom · Member · Apr 10, 2012 at 2:23 am

  • Copy link
  • Add topic to favorites

  Hi there, As my editor has continually been locked out (kicked off so her login no longer works), could you please advise? The only resolution I know has been to delete and then re-instate her account. This has happened approximately 1/2 a dozen times, however, so I would appreciate any insights on why this might be happening and possible resolutions. Thank you! – Lisa
  Blog url: http://livingshalom.wordpress.com/

• 

  kardotim · Member · Apr 10, 2012 at 8:52 am

  • Copy link

  Could you ask the editor to try clearing out your their browser cache and see if she also encounters this issue in a different browser? for example Firefox or Google Chrome?