Editor Not Opening
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I just got started with WordPress.com on a free account and chose a free domain name because I wanted to play around and see how it works.
However, I am already stuck before starting anything!
I picked a theme and can see I have 3 pages that are ‘published’ and in fact I took the whole site live but that still didn’t solve the issue.
I can’t open the Editor at all – its just keeps loading and I can’t load my site at all.
I don’t know what the issue is. I already tried different browsers, updating the browser, different computer. I must be missing some crucial step but can’t figure our what even watching tutorials online.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Please try these two things:
1. Try clearing your browser’s cache and cookies.
2. Try with all browser extensions or add-ons temporarily disabled.
Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.
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I already tried that. In fact tried different computers and different browsers.
I think the issue might be with my WiFi connection. It seems like I can load everything on my phone with data but not with WiFi.
What should I do ?
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Hi there,
In this case I suspect that your internet service provider may be having issues with finding the domain correctly. With this in mind, can you test a few things for me? Firstly can you let me know if you have any issues in loading the following URLs
– https://wordpress.com
– https://s1.wp.com
– https://dfw.wordpress.comAs well, I would like you to run the following network test: http://www.speedtest.net/
Can you tell me the results you get for:
– Latency
– Download speed
– Upload speedThanks for the additional info!
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