Elementor

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  mattinesonmedia · Member · Dec 8, 2020 at 3:53 pm

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  Hi,

  I am building my website with elementor, but then changes aren’t updating in wordpress

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  staff-ozmodiar · Staff · Dec 8, 2020 at 7:23 pm

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  What is the URL of the site you are working on? We’ll be happy to take a look and see if we can help.

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  mattinesonmedia · Member · Dec 8, 2020 at 7:30 pm

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  Sure it’s https://studio-sundance.com/

  I can edit the website in elementor and see the changes on that live link, but my WordPress hasn’t changed from the start.

  Thanks

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  staff-blorbo · Staff · Dec 8, 2020 at 7:31 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Siteground.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  And, you can find Elementor support at https://elementor.com/support/