Elementor Pro default kit missing

  • Unknown's avatar

    Hi All,

    I have been using Elementor Pro on 3 websites for a year (no previous web experience before that) have found it great and easy up until yesterday. Went to edit a page on 1 of the website yesterday (other 2 are fine) and it came up with an error when loading page to edit in elementor- default kit missing. Followed steps to restore it it didn’t work. Also tried:-

    • Clearing cache
    • deactivating all plugins – it has the error with just elementor activated
    • deleted both elementor and elementor pro and installed again still showing error
    • confirmed with our host server that this is the problem
    • elementor support ticket open but they keep automatically closing it

    can anyone help please🙏. Let me know if you need any more info.

  • Unknown's avatar

    We can’t help with third party plugins. You must contact Elementor support to solve your problem.

Log in or create an account to reply