email

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  ceciliafelsenstein · Member · Mar 29, 2023 at 2:25 pm

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  HI! I have a domain om wordpress through blue host. O woul like to know if it includes an email or if I can make one (and how to)
  Thanks

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Mar 30, 2023 at 8:50 pm

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  Hi there,

  Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.

  To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

  Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.

  You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. The good news is that your host (Bluehost) should be able to help you in this instance. It is your hosting provider who would help you with connecting or adding email to your domain.

  Hope this helps point you in the right direction!