Email about paid domain

  • Unknown's avatar
    blockerbella · Member ·

    It has been a long time since I have been active on WordPress, and I received an email about being charged for a domain, but I can’t find on here where this is. The domain in ‘thesciencegirl.net’. I know this is in the forums but hopefully will get some help

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    The issue is that the WordPress.com user account that you are posting from is not the owner of that upgrade.

    Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to cancel the upgrade.

    Have you tried using the password recovery tool with the email address that the notice came from:

    https://en.wordpress.com/wp-login.php?action=lostpassword

    If not that, we have a tool for mystery charges:

    Why was I charged?

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