Email Address

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  tljva · Member · Apr 27, 2023 at 6:31 pm

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  I no longer have the email address I signed up with. Everything to identify my acct went to that closed email address. How do I get access?

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Apr 28, 2023 at 11:38 am

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  Hi there,

  Since your site, lovingvaservices.com, is associated with a paid upgrade, we can assist you with account recovery by verifying some transaction details.

  Follow these instructions to retrieve that transaction ID from your card statement:

  https://wordpress.com/support/billing-history/#retrieving-a-transaction-id

  and then send it to us through this form:

  https://wordpress.com/wp-login.php?action=recovery

  Please DO NOT POST any transaction details in this public forum. Use the form I linked above.

  Once we verify your transaction details, we will be able to recover access to your account and help you update the email address associated with it.

  Let me know if you have any other questions, and I’ll be happy to help.