email followers

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  simonbeddowsfarmersblog · Member · Mar 15, 2019 at 8:08 am

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  my email followers are no longer getting updates of new posts.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Mar 15, 2019 at 1:34 pm

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  Hi –

  I can check the email log records to see if they’ve been delivered on our end. That will help us figure out where the issue is at (us or the email provider).

  Please share a link to a post that did not send email notifications.

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  simonbeddowsfarmersblog · Member · Mar 15, 2019 at 2:04 pm

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  Sorry I can’t work out how to copy a link to a specific post

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  kokkieh · Staff · Mar 15, 2019 at 2:50 pm

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  Look at the post in your browser, then copy the link that appear in the address bar at the top of your browser.

  But more useful in this case would actually be the emails of two or three specific followers that did not receive email notifications. It’s much more likely that something is up with their email subscriptions, than that emails are not going out for the posts themselves.

  Type each email on its own line, and it will be hidden automatically so only staff members can see them.

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  simonbeddowsfarmersblog · Member · Mar 15, 2019 at 3:18 pm

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  That’s the problem. There is no address bar with a link in it!

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  simonbeddowsfarmersblog · Member · Mar 15, 2019 at 3:21 pm

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  Also. I have logged out and gone on the site and tried to follow the blog with another email. No response back from WordPress. The problem is not the followers it’s the email from WordPress

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  supernovia · Staff · Mar 15, 2019 at 10:07 pm

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  The email address you invited has blocked all emails from WordPress, so that one won’t get any emails unless they change that setting, and we’d need the change request to come from that address directly.

  Is there another address you’d like us to check? You could just send an address or two of people who said they didn’t get the emails.

  Also, you can share them as regular email addresses here. Only staff will be able to see them.

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  simonbeddowsfarmersblog · Member · Mar 16, 2019 at 8:10 am

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  These are the addresses listed.
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  I know Scott didn’t receive the last post.
  Hope this helps.
  I also tried to register 2 of my own emails but nothing happened

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  supernovia · Staff · Mar 16, 2019 at 7:05 pm

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  Thanks.

  The first two you typed (starting with f and m) did not match the subscribers’ addresses, but there were similar addresses in your followers, and each of those had received an email.

  The others were all correct, and they had also received emails for “What a Hoot” though it’s possible their mail servers are filtering them.