email from WordPress…is it a real email regarding Password Issues??? I just tried to log on to WP with my P/W and it works fine???

  • Unknown's avatar
    capeellen · Member ·

    Your WordPress.com password has been reset

    Howdy,
    Your login credentials were recently discovered in a list of compromised accounts published by security researchers. This list was not generated as a result of any security issue on WordPress.com, but rather an external site or service that you also use being hacked and their user data leaked by the attackers.
    For your security, we have temporarily locked your WordPress.com account (capeellen).
    Until your password has been reset you will not be able to access your sites:
    – college4u.wordpress.com
    To request a new password and regain access to your account, please click the ‘Lost your password?’ link on the WordPress.com login page and follow the instructions.
    It is very important that your new password be unique. Using the same password on different web sites increases the risk of your account being compromised. Now would be a good time to go through all of your online services and set distinct, strong passwords for each.
    Once your password has been changed, we strongly recommend making your account even more secure by enabling Two Step Authentication under the Security section of your Profile menu.
    – The WordPress.com Team

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    This email is from us, yes.

    The password on your account has been disabled. You were able to log in because you used a login link that was emailed to you – you did not type in a username and password to log in that way.

    To log in using a username and password again, you’ll first need to set a new password in the Security Settings page: https://wordpress.com/me/security/

  • Unknown's avatar
    capeellen · Member ·

    Thank you Kokkieh ……So I went into your link below and I made a new password that follows the rules of your system…..I press ENTER…then it comes back again with ” To update your password enter a new one below. Your password should be at least six characters long. To make it stronger, use upper and lower case letters, numbers and symbols like ! ” ? $ % ^ & ).” I have done it 3 times???

    And BTW, before I wrote my first email I did use the link I always use, and then I added my two USER in your two spaces and like I said, I did go into my website.

  • Unknown's avatar
    thesacredpath · Member ·

    Hi there, watch the short video on this support page and see if what you see in the video is what you see happening on your site.

    Change or Reset Your Password

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