email issues

  • Unknown's avatar
    bobbysoxer · Member ·

    trying to delete one account with an associated email so i can change another account to use previously accociated email

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  • kokkieh · Staff ·

    Hi there,

    Can you please tell us what account you’re trying to delete?

    After closing an account it takes 30 days before the data associated with the account is completely deleted, including the email, so you won’t be able to use that email address with another account during that time.

    If you’ve already closed the other account, please reply to the account closure email we sent you to request that we manually delete the email from that account. We cannot do this if requested by a completely different account.

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