Email notifications

  • Unknown's avatar

    I am not receiving email notifications of new posts on dalneitzel.com but am receiving the new comments even though both notifications are marked ‘on’ for the site.

    The blog I need help with is: (visible only to logged in users)

  • @calidreamer5 sorry we missed this earlier. Do you still need help?

  • Unknown's avatar

    Yes, I still need help. I still believe I am not getting notifications for new posts, although I don’t believe there have been any new posts lately to test this out again. I have been getting email notification of comments for the new posts and that was how I discovered that a new post had been made. Why I would get notifications of the comments without getting notification of the new post, is a mystery. I wrote to Dal Neitzel to see if there was anything in his WordPress account settings that had been changed and he said “no”. I do know that there were other people on the site who were having the same problem and I don’t know if their issue has been solved.

    A friend has a WordPress blog and I know that her account settings went back to the default settings when an update was made to your site and I was wondering if the same thing might have happened to the dalneitzel.com account settings.

    Sorry this is so wordy – hope you can help!

  • Unknown's avatar

    Forgot to mention that the blog I need help with is dalneitzel.com, not my own.

  • Hi @calidreamer5, the site isn’t hosted here so there’s only so much I can see on this end. I can see here that you have emails for new posts and new comments on:
    https://wordpress.com/following/edit

    You might take off the new comments (that can be really overwhelming).

    Then, if you continue to not receive posts, the site owner will need to do some troubleshooting & can get in touch with Jetpack if they need help:

    Contact Support

  • Unknown's avatar

    Thanks. I will do that.

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