Email notifications

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  daviseditor · Member · Jan 25, 2019 at 3:12 pm

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  I took over a blog from a previous writer. BentonProud.com. Before he left, the previous blogger changed the site from http to https. Now the email notification for new posts that are sent to subscribers are not going out. How do I fix this?

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  fstat · Staff · Jan 25, 2019 at 3:33 pm

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  Hi there,

  That site is not hosted by us (WordPress.com). It is using the open source WordPress.org software and it is hosted by WebHostingHub. Therefore, you need to contact them regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org

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  daviseditor · Member · Jan 25, 2019 at 3:34 pm

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  Thank you very much for that information. I appreciate it very much. I need all the information I can get.

  Brent

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  daviseditor · Member · Jan 25, 2019 at 4:20 pm

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  I checked with webhostinghub. They said it was WordPress. I gave them the information you gave me, they still insisted. I ran a report and it shows that all of the emails were sent immediately upon publishing of our post, but none had been viewed.