email response

• 

  projecttomorrow20 · Member · Jan 12, 2021 at 9:08 pm

  • Copy link
  • Add topic to favorites

  Hello I have been emailing and still have received to response. How can I get assistance?

• 

  staff-totoro · Staff · Jan 13, 2021 at 12:56 am

  • Copy link

  Hi there,

  The site blog.tomorrow.org appears to be a self-hosted WordPress (also called “.org”) site hosted on Alentus Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here, where you can see the zabco.net “name server” settings that are recommended by Alentus: https://gwhois.org/blog.tomorrow.org+dns

  To clarify, we are not the only providers of WordPress sites, and Alentus also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

  You may also wish to contact your host’s support team for more assistance.

  Hope that points you in the right direction!