email warning from WordPress

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  denis0007 · Member · Jan 17, 2021 at 5:58 pm

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  For the first time since the inception of my website (10 years) I received this e-mail after a Wordfence scan of my site…. Warning ‘High Severity Problems:
  * You have 18.83 MB disk space remaining’ Please free up disk space or your website may stop serving requests

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  fstat · Staff · Jan 18, 2021 at 7:17 am

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  denis0007 · Member · Jan 18, 2021 at 1:59 pm

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  Hi there, sorry here you go http://www.promo-pro.com, let me know if you need any more info.

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  staff-mckluskey · Staff · Jan 18, 2021 at 2:51 pm

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  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with iPage.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You will want to reach out directly to your host about this.
  You can also look for help at the community forums here: https://wordpress.org/support/forums/.

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  denis0007 · Member · Jan 18, 2021 at 2:53 pm

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  Thank you