emails goes to junk mail

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  ashakhagram · Member · Jan 11, 2022 at 11:26 am

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  when i get enquiry through my website using contact form emails goes to my junk mail

  WP.com: Yes
  Correct account: Unknown

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  staff-totoro · Staff · Jan 11, 2022 at 11:11 pm

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  Hi there,

  I do not see any sites under your @ashakhagram WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.

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  ashakhagram · Member · Jan 12, 2022 at 12:33 pm

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  what about (email visible only to moderators and staff)
  web address http://www.krishnayoga.co.uk
  can you please check and let me know.
  asha

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  fstat · Staff · Jan 12, 2022 at 12:58 pm

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  Hi there,

  Your site isn’t hosted on our platform (WordPress.com) so we cannot help with it.

  I noticed that you’re using the Contact Form 7, so you can ask for help in the plugin’s official forum:

  https://wordpress.org/support/plugin/contact-form-7/