Embed rendering black

• 

  vessel3dvirtualtours · Member · Mar 11, 2024 at 6:24 pm

  • Copy link
  • Add topic to favorites

  Hello,

  I’ve come across an issue where my Matterport 3D Virtual Tour embed is not showing up (black box). I’ve done this on other site builders by using an iframe. I do plan on upgrading to a paid plan once I’m happy with my site, so I don’t have access to plugins yet. Is this an issue that can only be resolved using plugins?

  Thank you

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staartmees · Member · Mar 11, 2024 at 6:28 pm

  • Copy link

  You can’t use iframes or embeds on the wordpress.com platform unless you upgrade to the Creator Plan.
• 

  vessel3dvirtualtours · Member · Mar 11, 2024 at 6:31 pm

  • Copy link

  Thank you for answering my question so quickly. Is there a reason the standard method of using the URL embed isn’t working?

• 

  vessel3dvirtualtours · Member · Mar 11, 2024 at 6:32 pm

  • Copy link

  Oh I’m sorry, you already answered that.