EMERGENCY – No Site Admin

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  finksinkz · Member · Jul 17, 2026 at 11:58 pm

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  Hello,
  
  I was working on this site for theme changes and updating the site as a whole. Something happened when trying to login in and now there is not Administrative account associated with the site. I have access to the organization account for the site and mine which I was using to edit, and now I can not change anything.
  
  If you could please help me that would be a great stress relief, as I currently am at a loss and very panicked. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  finksinkz · Member · Jul 18, 2026 at 12:06 am

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  More info: I can access the site from the main hlpoa account, which says its an admin, but I still can’t make changes and has a an error saying “Jetpack can’t communicate with your site because your site isn’t connected.”
  
  I try to fix this but when I go to the dashboard, it takes me to the login. When I try to login with email associated with the account and site, it still says the email isn’t associated with the site.

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  ogeamady · Staff · Jul 18, 2026 at 9:35 am

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  Hi @finksinkz,

  We’ll do our best to get this sorted out with you.

  From my end, I can still see your email address listed as an Administrator on the site you mentioned, so you should still have access. That said, we’d be happy to take a closer look to understand why you’re running into these login and Jetpack connection issues.

  I can see you’ve already reached out to us via chat. We’ll continue investigating from our end and will email you as soon as we have an update.

  Thanks for your patience in the meantime!