End-User forgot their username/password – cannot login to update billing
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My customer updated their username and password for a site i designed for them (https://natureexplorationacademy.org). They need to update their billing info but cannot recall their username/password needed to access their account. How can I get them in touch with the right folks to assist?
WP.com: Yes
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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We have some options for them at https://wordpress.com/support/account-recovery/#account-recovery-form
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