Entire Website Disappeared

  • Unknown's avatar
    juketeam · Member ·

    Unsure what happened, but my website seemed to disappear overnight. After paying for a full year, WordPress doesn’t have any information on my website, account details, or payment records. Does anyone know why this would be the case?

    I may have changed my website name, but why would that result in everything being wiped if my login is the same and I even bought a domain?

    Any help here would be much appreciated!

    The blog I need help with is: (visible only to logged in users)

  • staff-mckluskey · Staff ·

    Hi there!

    Your site authenticcraftmusic.com is still there, and I don’t see any issues with your account. If you’re sure you’re checking the correct one, but nothing loads, try clearing your browser’s cache. You can find here more information on how to clear the cache depending on your browser:

    https://wordpress.com/support/browser-issues/#clearing-your-browser-cache.

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