Err_Connection_timed_out

  • Unknown's avatar

    Alright hopefully I can explain everything thoroughly enough that most can understand it. I’m just starting up all this stuff so please excuse the lack of knowledge lol.
    I’m still setting everything up on my website, getting it to look the right way, creating some content so its not empty. All things considered I feel like I still have a lot of work to do, but either way I haven’t gone live with it yet.
    So I can log into Bluehost just fine, and then when I go to continue setting up what I need to, it asks me to Log into wordpress. In doing so, it takes me to the loading screen of a guy riding a rocket ship with a caption reading ‘ready to take on the world’ or something. It stays on this screen for a bit, then comes to a black screen some might be familiar with, saying ‘Hmmm.. Can’t reach this page’ And this is where I’ve gotten stuck. I cant access my site to edit it anymore. I don’t know why it’s happening or what I can do to fix it.
    Underneath the title it goes on to say the following:
    (mywebsitename.com) took too long to respond.
    Try:
    -checking the connection (which I’m connected to the internet and writing this post so I don’t think that could be the issue.)
    -Checking the Proxy and the firewall (I looked this up and all my settings seem to be in order, unless I possibly missed something?)
    -Running Windows Network Diagnostics
    ERR_Connection_timed_out

    When I run the Windows Network Diagnostics it loads for a minute saying ‘Detecting Problems…’ and then comes up with:
    ‘Resource (mywebsitename.com) is online but isn’t responding to connection attempts.
    I clicked the detail drop down and goes on to read ‘the remote computer isn’t responding to connection on Port 123, possibly due to firewall or security policy settings, or because it might be temporarily unavailable. Windows couldn’t find any problems with the firewall on your computer.’
    Being new to all this, I’m not sure what all this means and I don’t know if its on my end or bluehost or wordpress or what. I’m just looking to see what I can do myself to fix it in order to keep setting up my site and getting it rolling. Any and all tips would be great, thanks!

  • Hi there,

    Judging by the site connected to your WordPress.com account it appears that you’re using the open-source WordPress software and therefore you need to seek help at these forums:

    https://wordpress.org/support/forums/

    The forum you’re currently posting is for providing support for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and the WordPress software you can read this document:

    WordPress.com vs. WordPress.org

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