ERR_SSL_UNRECOGNIZED_NAME_ALERT
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Hello, I cant seem to access my website anymore. An error pop outs and it is no longer visible under ‘my sites’ . I also keep getting a message that says ‘Please check your Primary Site’s Jetpack’ connection.
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Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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I dont know how that is or why, but I am able to login to wordpress.com with my email. I am not able to log into wordpress.org. Also inside my .com account, it has mymelaninspeaks listed under “manage blog” tabs. So it exist in wordpress.com some how.
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WordPress.org itself is entirely separate from your site and WordPress.com, so you’ll need register a new account there if you never posted for support there before.
Your site is connected to WordPress.com by way of the Jetpack plan, which allows you to manage the site through WordPress.com, but the problem is that the site itself is down.
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