Error
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My boss, invite me in the website he own and there’s an error popping and i cant accept his invitation
Self-declared URL: https://wordpress.com/accept-invite/145162516/84c06d0047aaf912c5ddf42f28b6f65c_uvPKF1futynmizmZ23Ex9YMM
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host holyspirit.services on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what the site owner of holyspirit.services use at their current provider. As a result, we do not have access to the site and are not familiar with the source of this issue.
Specifically I noticed the site displays an error message of some kind when I visit. We do not have this kind of warning message on our service (which was my clue that it was hosted elsewhere) but something like that would prevent anyone from accessing the site. In this case the site owner would need to take care of the issue first, and then accessing the site should be possible.
The site owner definitely has the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. If you are in contact with the site owner, the good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!
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