error 500 and my site is not loading at all now

• 

  stockpicksonline · Member · Oct 29, 2020 at 3:50 pm

  • Copy link
  • Add topic to favorites

  error 500 and my site is not loading at all now

• 

  stockpicksonline · Member · Oct 29, 2020 at 3:52 pm

  • Copy link

  my website is very slow, the save takes a lot of time, and I often get an 500 error
  kindly assist
  my website is stockpicksonline.com

• 

  staff-mckluskey · Staff · Oct 30, 2020 at 10:11 am

  • Copy link

  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with HostGator.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.