Error 524

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  churchboyap · Member · Jul 13, 2021 at 5:05 pm

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  Hi I have a website http://www.thechurchboyapparel.com and I can’t get into my wp-admin I can’t make changes to my website or check orders because or this error I need help.

  I don’t have a site linked to this WordPress.com account

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  staff-totoro · Staff · Jul 13, 2021 at 10:38 pm

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  Hi there,

  I’d like to be able to help, but the site thechurchboyapparel.com appears to be a self-hosted WordPress (also called “.org”) site hosted on BlueHost Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/thechurchboyapparel.com+dns

  To clarify, we are not the only providers of WordPress sites, and other hosting companies also happen to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

  Optionally you can migrate to our hosting so we can provide more direct support.
  We provide in-house help for all sites we host on WordPress.com (even free sites) and would be happy to assist you with issues like this: https://transferto.wordpress.com/self-hosted-wordpress-org/

  Hope that points you in the right direction!