Error authorizing credit card. Please Contact Support quoting error HYTFSI.

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  skilltricksinc · Member · Nov 8, 2021 at 4:15 pm

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  Hi Team,

  i am getting when i checkout for a subscription plan. Please help me.

  Thanks,
  Ravi

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Nov 8, 2021 at 6:17 pm

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  Hi there,

  I checked your account and our system is saying that your card is being declined with the error Your card does not support this type of purchase.

  I know we have a lot of problems with the Bank of India blocking international purchases, including purchases on WordPress.com. I would contact your bank to confirm they are not blocking the payment, and if they are, ask them to allow this purchase to go through?

  Thanks,

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  huliahale · Member · Nov 21, 2021 at 5:50 pm

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  I’m having the same issue, my website is huliahale.wordpress.com.

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  staff-totoro · Staff · Nov 21, 2021 at 8:54 pm

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  @huliahale, The error message may be the same, but the underlying cause can sometimes be different. this is a different issue from the one in the original post, could you start a new topic here?
  https://en.forums.wordpress.com/?new=1

  You can add a “modlook” tag if you’d like to get staff attention.

  That way the people who have been working on this topic won’t get unwanted notifications as we troubleshoot your issue. Thanks!