Error AXLZNE

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  mymushroomfriends · Member · Dec 12, 2023 at 9:22 am

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  Error AXLZNE

  Hi,

  We are currently experiencing the error ‘AXLZNE’ when trying to purchase shipping labels.

  It just says ‘Payment failed – Please contact support quoting error AXLZNE.

  I’ve also checked for any emails from wordpress regarding this issue but haven’t received anything thus far.

  Thank you for your assistance.

  Kind regards, Leon

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  fstat · Staff · Dec 12, 2023 at 1:09 pm

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  Hi there,

  Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”