Error-Can’t access website
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Hello! We have been receiving this fatal error on our website and can no longer access it. We are unsure how to fix it so any help would be great.
An error of type E_ERROR was caused in line 244 of the file /hermes/bosnacweb05/bosnacweb05ca/b1312/ipg.drd446206657/jjdpchc/wp-content/plugins/jetpack/vendor/automattic/jetpack-connection/legacy/class-jetpack-signature.php. Error message: Uncaught Error: Call to undefined function ctype_digit() in /hermes/bosnacweb05/bosnacweb05ca/b1312/ipg.drd446206657/jjdpchc/wp-content/plugins/jetpack/vendor/automattic/jetpack-connection/legacy/class-jetpack-signature.php:244
Stack trace:
#0 /hermes/bosnacweb05/bosnacweb05ca/b1312/ipg.drd446206657/jjdpchc/wp-content/plugins/jetpack/vendor/automattic/jetpack-connection/src/class-client.php(136): Jetpack_Signature->sign_request(‘6uu3&TC#PK2!2V6…’, 1650874539, ’21igmKvwQD’, ‘ieD6Cmj95Qt0itv…’, ‘POST’, ‘https://jetpack…’, ‘Our current versions:
WordPress version 5.3.11
Current theme: Twenty Fifteen (version 2.5)
Current plugin: Jetpack by WordPress.com (version 8.4.3)
PHP version 7.4.10Thank you!
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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