Error Checkout WooCommerce Required Fields

  • Unknown's avatar

    I got an error on my website which I could not identicate. After the customer has filled in the checkout form with all the needed information and clicks on the payment button then he gets a Woocommerce error message which says that the First Name is a required field. However, this field is already filled in by the customer.

    Could you help me? Or point to the right direction to solve the error.
    Thank you

    The blog I need help with is: (visible only to logged in users)

  • Hello there,

    This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

    This means the support here is limited.

    It sounds like there’s perhaps a plugin conflict at stake there. I recommend deactivating all plugins, seeing if the issue happens and then if not, reactivate each plugin one by one to see which plugin might cause this.

    I hope this helps.

  • Unknown's avatar
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