Error codes on wordpress sites

  • Unknown's avatar
    donnahill441 · Member ·

    Hi
    two of my sites are not loading, I get the following error:

    Your PHP installation appears to be missing the MySQL extension which is required by WordPress

    The two sites are: nitanaldi.com and Dorothy-Gish.com

    They are hosted through my lunarpages account as subdomains. According to my control panel at lunarpges, all the software is up to date.

    I am not sure if this is a problem here or with lunarpages. My 3rd blogsite which I have not yet started loads okay: rudolphvalentinocom.wordpress.com

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    nitanaldi.com is hosted by Lunar Pages
    Name Servers:
    ns6.lunarpages.com
    ns7.lunarpages.com

    dorothy-gish.com is hosted by Lunar Pages
    Name Servers:
    ns6.lunarpages.com
    ns7.lunarpages.com

    You are posting to the wrong support forum. This is WordPress.COM support and neither site is on our servers.

    We do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page. However, about 30% of those who post here every day are posting to the wrong support forum and must be redirected to the correct support forum.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    wordpress.org support
    The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

    Jetpack support
    Some Jetpack solutions are here http://jetpack.com/support/
    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack
    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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