Error establishing a database connection

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  amyjeanstephenson · Member · May 19, 2020 at 8:42 pm

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  Hi, I am on the support team for http://www.inspirationresearch.ca/ which currently reads Error establishing a database connection. I am unable to login to the account I was using for editing as it says it is an unknown email address. Any suggestions or support would be greatly appreciated.

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  kokkieh · Staff · May 20, 2020 at 9:02 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software and hosted by GoDaddy.com. We’re only able to help with sites hosted on our servers at WordPress.com.

  Please post in the self-hosted WordPress forums instead for help, or contact GoDaddy support directly:

  https://wordpress.org/support/forums

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  amyjeanstephenson · Member · May 20, 2020 at 9:46 pm

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  Thank you