error in my web site
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Hello, I can not access and modify my web site because it says there were important error. What do I have to do?
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I don’t see any WordPress.com sites under your account here.
What is the URL of the site with the problem?
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Sorry to hear that! Can you send the error and a link to the site?
If the site isn’t hosted with us, we most likely can’t help much. But here are a few ideas:
– Check to see if you have an admin email with clues
– Ask your host to check error logs
– If this happened with a recent theme or plugin update or install, you can manually remove one like so (especially if it’s mentioned in errors):
https://wordpress.org/support/article/managing-plugins/#manual-uninstallation– Ask your host to help you restore a good backup
Going forward, you’ll also want to use the correct forums for self-managed installations:
https://wordpress.org/support/forums/Or, you’d be welcome to migrate your site to our services once this is resolved, so we can provide direct support going forward. All of our paid plans include hosting, support, maintenance, SSL, and more. You can find our pricing here:
https://wordpress.com/pricingHoping this helps!
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