Error Message

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  bakeathomemom1 · Member · Jan 4, 2021 at 12:42 am

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  I’m trying to work on my website but I keep getting the message:
  ‘Not Found
  The requested URL was not found on this server.

  Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.’

  I’m extremely new to this and really have no idea what I’m doing. Thanks!

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  staff-mckluskey · Staff · Jan 4, 2021 at 12:31 pm

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  Hi there!

  Are you talking about thebakeathomemom.com? If so, I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.