Error Message for my customers
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When my customers order a certain product on my site that is a PDF download, when they click on the download, they always get an error message that says, ‘File not found Go to shop’ The other products in my shop don’t have the same problem. I have tried to resave this product and change the file and change the name but nothing works.
Site: https://saralucillehandmade.com.
WP.com: Unknown
Jetpack: Yes
Correct account: Yes -
Hi there,
Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.
If you’re using the free version of WooCommerce you can post in their community forum, here:
https://wordpress.org/support/plugin/woocommerce/
Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:
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