Error message “that method is not allowed

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  politesweetly7f0cd4ccda · Member · May 19, 2026 at 11:19 pm

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  I’m trying to update my email address but keep getting error message “That method is not allowed”

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  staff-garyp · Staff · May 20, 2026 at 7:36 am

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  Hi there!

  Sorry to hear you’re running into that error. Just to make sure we’re looking at the right thing, are you trying to update your email address on your account settings page at wordpress.com/me/account?

  If so, here are a few things worth trying that may help:

  1. Clear your browser cache and cookies, then try again. Sometimes outdated session data can interfere with saving changes.
  2. If that doesn’t help, try opening an incognito/private browsing window and logging into your account from there to make the change.
  3. You can also try using a different browser altogether. This can help rule out any browser extensions (like ad blockers or privacy tools) that might be blocking the request.
  4. If you’re using a VPN or proxy, try disabling it temporarily and saving again.

  Let us know if any of that helps, or if you’re seeing this error somewhere else. Happy to help!

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  massiveinterests · Member · May 20, 2026 at 2:26 pm

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  Thank you for the speedy response.

  The problem seems to have fixed itself – I’ve just had another go and it’s worked fine, no error messages!

  Thanks anyway for the advice!