error message: There has been an error cropping your image.

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  hawaiioceanfrontluxury · Member · Oct 13, 2021 at 10:37 pm

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  Hi there,
  I would like to change the header picture, but I get an error message when I try to crop the image. I use a xxxx.wordpress.com site.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  aisajib · Member · Oct 14, 2021 at 2:50 am

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  Hi there!

  Sorry to hear that. Could you try the following troubleshooting steps to see if they help?

  * Clear the browser cache. Here’s how to clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
  * Log in from a different browser and see if cropping the header image works.

  Let us know how it goes.