error message trying to activate super cache plugin

  • Unknown's avatar
    vivaazar · Member ·

    Hi, I am trying to activate super cache plugin in my WP website and I am getting an error message ‘The file /nas/content/live/laskincare/wp-content/advanced-cache.php. please manually delete it before using this plugin’. I have been searching for this all over my website and can’t find anything that I can delete manually! What am I missing?
    Thanks

  • staff-doublebassd · Staff ·

    Hi there,

    I see that you just created your WordPress.com account. Based off of what you are describing, and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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