error message: Updating failed. The response is not a valid JSON response

  • Unknown's avatar
    arabiclanguageacademyinsharjah · Member ·

    I trying to edit some page in my website through wordpress panel but is is giving error message and many tools are not responding when I click

    this is the error message: Updating failed. The response is not a valid JSON response

    See the screenshot via the following link:

    Note:
    From 2 or 3 months ago I updated my WordPress versionand then I started face many issues.

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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