Error on replacing picture

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  ryanrosstoniza03 · Member · Sep 13, 2021 at 5:12 pm

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  There is a problem replacing my home cover photo

  Site: https://ryanrossva.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  aisajib · Member · Sep 14, 2021 at 3:58 am

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  Hi there!

  Sorry to hear that you’re having issues. Can you try the following steps to see if that solves the issue?

  * Clear your browser cache. Here’s how to clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
  * After clearing the cache, try editing the page to change the cover block’s photo.
  * Try logging in using a different browser than the one you regularly use.

  Let us know how it goes after you try the steps above. If you still see an error message after clearing the browser cache or when trying from a different browser, please take a screenshot of the error message and upload it to your site’s media library at https://wordpress.com/media

  We’ll then take a look to check what you’re seeing.

  Thanks!