Error “Planned Maintenance” and “Unknown Email” after upgrading plugins

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  ipokanoho · Member · Oct 26, 2022 at 5:58 am

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  Wordpress login says my admin email address is an unknown email address.
  Around 7:46 pm HST. I upgraded google site kit, SEO and some sort of otter plugin and it said to come back in a minute as a planned maintenance was taking place.

  How do I rectify this?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  supernovia · Staff · Oct 26, 2022 at 8:37 pm

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  Hey there, I’d recommend asking your host for help restoring a recent backup. Then you can go through and update your plugins one at a time to sort out which was the cause.

  Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself:
  https://wordpress.com/go/website-building/wordpress-com-vs-wordpress-org/

  You’ll want to create an account at https://wordpress.org/support/forums/ so you’ll have access to the correct community for your site. Or, you’d be welcome to host here; your plan would get direct support.

  I hope this helps!