Error: Server IP address server not found
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Hello, I was trying to change my URL to be http://www.hasbuns.com but now my IP address server can’t be found to even log into my WordPress account. My IP address is (redacted) but when I log in to my account or try to access my website as a user, I get the same error message: server IP address could not be found. How do I fix this? Please help!
The blog I need help with is: (visible only to logged in users)
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The blog I need help with is not shehasbuns.wordpress.com, for the record. That was automatically added to my request because I’m logged into that account, but I’m asking about my other account which I can’t get access to anymore :(
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Hi there,
Your site is not hosted by us (WordPress.com). It is using the open source WordPress.org software and it is hosted by Amazon. Therefore, you need to contact them regarding your issue.
We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:
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