Error When Accessing

  • Unknown's avatar
    wtylerbde06f748c · Member ·

    Hello, I am getting an error when I try to access the WordPress portal for my aayct.com site

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I checked the site and unfortunately, we cannot help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we cannot take a closer look. I checked and it looks like the site is hosted on Newfold Digital. I would reach out to them in regards to this server error:

    https://newfold.com/contact

    The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help. I hope this points you in the right direction.

    Hope this helps.

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