Error when trying to edit/add page

• 

  gaylegcurtin · Member · Apr 25, 2021 at 9:52 pm

  • Copy link
  • Add topic to favorites

  I keep getting an error message. Brand new to this, so likely user error. Error reads, in part: The server could not prove that it is boxXXXX.temp.domains. Security certificate is from bluehost.

• 

  staff-mckluskey · Staff · Apr 26, 2021 at 7:57 am

  • Copy link

  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.